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Privacy Policy

We protect your privacy and want you to feel safe on our site. You can visit our website without revealing any personal information. We only collect personal data if you provide it to us voluntarily, for example via contact forms or downloads. We attach great importance to transparency in the processing of your data, and this policy informs you about how we handle your data and what rights you have.

Name and contact details of the controller responsible for processing your personal data:

Cargomind (Austria) GmbH
c/o Data Protection Officer
Freudenauer Hafenstraße 20
1020 Vienna, Austria
communications@cargomind.com

 

Processing activities

1. Use of the website

Purpose and scope

Each time our website, www.cargomind.com is accessed, our system automatically collects data and information from the accessing computer system. The following information is automatically collected via log files:

  • Browser type and version
  • Operating system of the user
  • Internet service provider of the user
  • IP address
  • Date and time of access
  • Websites from which the user's system accesses our site
  • Websites that the user's system accesses through our website

We process your personal data to detect, prevent, and investigate attacks on our website. Your IP address must be stored in order to deliver the website to your computer and is retained for the duration of the session. Log files are also stored to ensure the functionality and optimization of the website.

For information about the cookies we utilize via the site, please see our Cookie Statement.

Legal basis

The temporary storage of certain data is necessary for the security of our IT systems and a user-friendly browsing experience. The legal basis for this is our legitimate interest in accordance with Art. 6 (1) (f) GDPR.

Since the collection and storage of data is essential for the operation of the website, there is no right to object in accordance with Art. 21 GDPR.

Recipients of the data

We use IT service providers to operate and manage the website. These service providers may also have access to personal data in order to provide the contracted IT services in accordance with our instructions and under our authority.

Your information will not be disclosed to other third parties for their own purposes without your consent.

Duration of storage

Visitor data is deleted or made anonymous at the end of your visit. Anonymized data can be stored for a longer period of time, in which case the IP addresses are altered in such a way that no tracing is possible.

2. Contact form or e-mail

Purpose and scope

You can use our contact form or e-mail to request information about our company, products and services. The data you provide (e.g. name, contact details, content of your request) will be processed in order to process your request. This information is provided voluntarily, but is required to process your request.

Legal basis

The processing of your personal data resulting from your contact with us is carried out in accordance with Art. 6 (1) (1) (b) GDPR in order to process your request.

Recipients of the data

CODE Q WEB FACTORY GmbH, Mariahilfer Straße 126/20, 1070 Vienna, Austria, handles our storage and hosting and has access to personal data in accordance with our instructions in order to provide IT services.

Duration of storage

The data will be stored for as long as contact with the data subject exists but for no longer than one year after your last contact with us.

3. Direct advertising

Purpose and scope

We use your personal data from inquiries or newsletter registrations for direct advertising in order to send you information about Cargomind activities and products and to adapt our marketing strategies. You can object to the use of your data for these purposes at any time.

Legal basis

Conducting direct advertising is a legitimate interest of ours in order to reach interested parties and business partners in the best possible way. The legal basis for the processing is therefore the existence of a legitimate interest in accordance with Art. 6 (1) (f) GDPR.

When using the data for this purpose, the requirements under communication law, in particular Section 171 Austrian Telecommunications Act (TKG) 2021, are complied with.

Recipients of the data

We use CODE Q WEB FACTORY GmbH as our IT service provider for the storage and hosting of personal data. This company may also have access to personal data in order to provide the contracted IT services in accordance with our instructions and under our authority.

We also use service providers for the provision of marketing services, the implementation of marketing campaigns, and for sending mailings.

Duration of storage

We store your data for up to three years after your last contact with us, unless you object to the processing of your data beforehand.

Information about your rights as data subject

According to Art. 13 GDPR, you have the following rights with regard to your personal data:

  • Right to access according to Art. 15 GDPR: You have the right at any time to receive information from us about which of your data we process in the context of your request or registration.
  • Right to rectification in accordance with Art. 16 GDPR: You can request the rectification or completion of incorrect or incomplete data.
  • Right to erasure in accordance with Art. 17 GDPR: You have the right to erasure of data under certain circumstances, for example if it is not processed in accordance with data protection requirements.
  • Right to restriction in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your data in certain cases. A restriction means that your data will continue to be stored, but we will not take any other processing steps with regard to your data. You can request the restriction if: (i) you have disputed the accuracy of the personal data, or (ii) the processing is unlawful and you refuse to delete it, or (iii) the data is no longer needed for the processing purpose but may be needed to assert, exercise or defend legal claims.
  • Right to data portability in accordance with Art. 20 GDPR: Furthermore, you have the right to receive your data in a structured, commonly used, and machine-readable format. If technically feasible, your data will also be transmitted directly to other providers at your request.
  • Right to object in accordance with Art. 21 GDPR: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6 (1) GDPR, including profiling based on those provisions.

Right to appeal and supervisory authority

Notwithstanding the possibility of filing suit in the regional court according to Section 29 (2) Austrian Data Protection Act (DSG) 2018 and any other legal remedies, the right to appeal to the national supervisory authority of your place of residence exists if unlawful processing of personal data is suspected. In Austria, the data protection authority is responsible.

Contact

In matters of data protection and to exercise your right to object, right to access, right to data portability and restriction or to correct or delete your data, please contact us at the e-mail address: communications@cargomind.com

If your requests in accordance with this data protection declaration are not fulfilled within one month, you have the right to file a complaint with the data protection authority.

Updating and amendment

Parts of this Privacy Policy may be amended or updated by us for technical or legal reasons without us notifying you in advance. Please always check the current Privacy Policy to be up to date with any changes or updates.

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